Please review our shipping policy below:

PROCESSING TIME: Orders are typically processed within 1-3 business days after payment confirmation.

SHIPPING METHODS: We offer standard shipping options. Standard shipping usually takes 5-6 business days, but may vary depending on the destination, and various other factors.

SHIPPING RATES: Shipping rates vary depending on the shipping method selected and the destination. You can view the shipping cost at checkout before completing your purchase.

TRACKING INFORMATION: Once your order is shipped, you will receive a shipping confirmation email containing tracking information, allowing you to monitor the progress of your delivery.

INTERNATIONAL SHIPPING: Currently, we only offer standard international shipping across many countries. We hope to expand our shipping options in the near future to serve our international customers better, such as expedited shipping.

ALL SALES FINAL:

Please note that all sales are final for MADēLENS. We do not accept returns or exchanges. We recommend reviewing product details carefully before making your purchase. If you have any questions or concerns, feel free to contact our customer service team for assistance.

CONTACT US:

If you have any further questions about our shipping policy or need assistance, please don't hesitate to contact our customer service team at contact@madelens.shop. We're here to assist you every step of the way. Thank you for shopping with MADēLENS!